SUS Ombudsman offices and the Brazilian Public Health School Network: a novel experience

Authors

Keywords:

Vocational education. Ombudsman, patient. Health governance. Schools, public health. Health services administration.

Abstract

This experience report aimed to analyze the vocational education of ombudsmen in the Unified Health System (SUS). This project  was a partnership between the Sergio  Arouca National School of Public Health  (ENSP/FIOCRUZ), the Brazilian Network of  Public Health Schools (RedEscola), and the SUS Strategic and Participatory  Management Secretary (SGEP/MS).  Considered pioneering, the vocational education was developed within the logic of participatory process which involved  unicipal, state and national actors from SUS  Ombudsman offices, state public health  institutions/schools, the National Council  of  Municipal Health Secretaries  (CONASEMS), and the RedEscola’s Technical and Executive Secretary in a consensual  overnance articulation resulting in the  qualification of 451 ombudsmen.   

Saúde em Debate v. 46, n. especial 4, nov. 2022: Acreditação institucional em ouvidorias do SUS e participação da sociedade

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Published

2023-06-24

How to Cite

1.
Souza RMP, Costa PP, Muñoz FGS. SUS Ombudsman offices and the Brazilian Public Health School Network: a novel experience. Saúde debate [Internet]. 2023 Jun. 24 [cited 2025 Feb. 21];46(especial 4 nov):152-65. Available from: https://saudeemdebate.org.br/sed/article/view/6452

Issue

Vol. 46 No. especial 4 nov (2022): Institutional accreditation in SUS ombudsmen and participation of society

Section

Case Study

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Copyright (c) 2023 Saúde em Debate

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